Terms of Service

SRS Hosting provides web hosting and Domain registration services to clients worldwide. We have a liability to protect each client and provide the best services ever existing. If you receive the services of SRS Hosting are agree to the following terms of service:

Account Setup and Email details:

We setup client’s domain registration and/or hosting account after receiving full payment and check the payment balance before the account activation. It is your responsibility to ensure the email address on file is current or up to date. We send all hosting cPanel login details to your providing email address. If you provide any false contact information it may result in the termination of your account.

Payments and Renew:

When you order to register a domain and/or hosing, you are buying a pre-paid service. All payments will be paid advance using bKash and Bank Transfer. Renewal notices will send via email from 1 to 15 days before the renewal date. If you are unable to renew the service to last renew date, your hosting and domain will be suspended and we are not responsible for any data loss. For web hosting plans we will setup your account without any payment. Clients are encouraged to pay by bKash as it is the easiest way to handle payment at this time in Bangladesh and notify us with ur TRX ID via call or email.

Late Payments:

All accounts are billed according to the dates they were first activation date as because it’s a monthly based service you taking there is no refund option here. If you will not pay for the service renew in 5 days before renew date, your account will be suspended as end date of payment. If you will not pay for service renew in 30 days after suspended, your account will be terminated. You will receive an email reminder 5 day till deactivation.

Transfers:

Our technical team is always ready to help you to transfer your site to us from another hosting. We always try to do the best transfer of your all data from old host to our host. In fact, Hosting transfer is not our duty, it is a complimentary service to our valued client.

Content Not Allowed:

Examples of unacceptable material on any kind of Hosting servers include:

  • Topsites
  • IRC Scripts/Bots
  • Proxy Scripts/Anonymizers
  • Pirated Software/Warez
  • Image Hosting Scripts (similar to Photobucket or Tinypic)
  • AutoSurf/PTC/PTS/PPC sites
  • IP Scanners
  • Bruteforce Programs/Scripts/Applications
  • Mail Bombers/Spam Scripts
  • Banner-Ad services (commercial banner ad rotation)
  • File Dump/Mirror Scripts (similar to rapidshare)
  • Commercial Audio Streaming (more than one or two streams)
  • Escrow/Bank Debentures
  • High-Yield Interest Programs (HYIP) or Related Sites
  • Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)
  • Sale of any controlled substance without prior proof of appropriate permit(s)
  • Prime Banks Programs
  • Lottery/Gambling Sites
  • MUDs/RPGs/PBBGs
  • Hateful/Racist/Harassment oriented sites
  • Hacker focused sites/archives/programs
  • Sites promoting illegal activities
  • Forums and/or websites that distribute or link to warez/pirated/illegal content
  • Bank Debentures/Bank Debenture Trading Programs
  • Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com)
  • Mailer Pro
  • Broadcast or Streaming of Live Sporting Events (UFC, NASCAR, FIFA, NFL, MLB, NBA, WWE, WWF, etc)
  • Hacking related content
  • Sexual content/ adult content.
  • IRC Scripts/Bots
  • Proxy Scripts/Anonymizers
  • Pirated Software/Warez
  • Hacker sites/archives/programs
  • Such a Scripts that run corn job less than 30 minutes interval
  • E-mail Marketing Scripts

Backups and Data Loss:

If you use any service of SRS Hosting is at your own risk. There is no backup service integrated to your account. We encourage to our client to take backup daily/weekly/monthly basis for his own safety. But you can avail this extra service with us at all time. We are happy to assist you and billed will be separate from hosting package.  SRS Hosting is not responsible for files and data residing on your account. You are agreeing to take full responsibility for your files and data transferred and to maintain all appropriate backup of files and data stored on our servers. Backups will not be provided for accounts that have been suspended or terminated for any reason.

Cancellations and Refunds:

SRS Hosting reserve the right to cancel, suspend, modify, upgrade, downgrade and restrict access to the account at any time with or without prior notice. If you are unhappy with the services, you simply cancel your service at any time. You must describe a detailed reason as to why you are cancelling. If we are unable to solve the problem within short period of time, we will full refund you. If clients violate the terms and conditions and gets suspended in that case refund will not be offered even if asked for cancellation and then agreed to continue using services can’t ask second time for refund.

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